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About Washa Lighting
Washa Lighting brings clean, affordable energy to Kenyan homes, shops and farms. We sell reliable solar lights and fuel-saving Jiko Okoa stoves, so you can light your compound and cook your meals while spending less every month.
Our promise is simple: genuine products, honest prices and friendly support from the first question to the day your order arrives.
Genuine products
Every light and jiko is checked for quality before it reaches you.Save money
Solar lights remove power bills, and Jiko Okoa cuts your charcoal use.Easy ordering
Order on the site or on WhatsApp and pay simply with M-Pesa.Delivered to you
We deliver to your door, with free delivery on eligible orders.Delivery & Returns
At Washa Lighting, we strive to provide excellent service to our customers. Here’s our policy for delivery and returns:
🚚 Delivery
- We offer nationwide delivery across Kenya via courier services.
- Orders are processed promptly, and we aim to dispatch them as soon as possible.
- Delivery times may vary depending on the destination, but we endeavor to ensure timely delivery to all our customers.
↩️ Return
- We understand that sometimes products may need to be returned or exchanged.
- Our return policy lasts for 30 days from the date of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received.
- Customers are responsible for return shipping costs unless the item is defective or damaged.
- Refunds are processed promptly upon receipt of the returned item.
Privacy Policy
Welcome to Washa Lighting. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.
📋 Collection of Information
We collect personal information such as your name, email address, and contact details when you register on our website or place an order.
⚙️ Use of Information
We use the collected information for various purposes, including to process your orders, communicate with you, improve our products and services, and personalize your experience on our website.
🔒 Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
🗂️ Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
🤝 Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or as required by law.
✅ Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time.
📝 Changes to Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.
📧 Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at washalighting@gmail.com.
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